Frequently asked questions

Is it possible to rent a wedding dress from you?

Yes, we offer both sales and rental options for our wedding dresses to meet your needs and budget.

What types of payments do you accept?

We accept various payment methods, including credit cards ( online only ), bank transfers, and cash payments in our showroom.

Can I see your dresses before buying or renting them?

Yes, we invite you to visit our showroom in Compiègne where you can view and try on our wedding dresses. Our consultants will help you find the perfect dress for your big day.

What if my wedding dress needs alterations?

Maison Distinguée does not offer an alteration service. Therefore, we strongly recommend that you refer to the size guide to select the most suitable size.

To help you, we have written a comprehensive blog article on how to take your measurements correctly: don't hesitate to consult it to avoid any errors when ordering.

Can I customize my dress (design, sleeves, beads, etc.)?

Yes !

1. Choose your size (standard or "personal").

2. Add the "design customization supplement" option to your cart.

3. Send us an email with details of the desired changes + your order number.

Can I get a refund if I change my mind after purchasing a dress?

Please refer to our return policy for specific details. We strive to satisfy our customers, but certain conditions may apply for returns and refunds.